50.1 XTime Configuration

Modified on Thu, Mar 31, 2022 at 1:00 PM

The XTime Configuration information below will allow your dealership to interface with the Doppler Platform XTime parsing solution. Using these instructions in parallel with the field values provided by Doppler, will assure a successful setup for your customers' service valet needs. Have questions or need assistance? The Doppler Help Desk is here for you. Send an email or call and a Doppler Help Desk associate will assist you. (844) 624-0594 support@dopplerdrives.com Note: The screenshots below are generalized and may differ from your version
Enabling Valet Transportation Option
	Navigate to: Configure Resources Transportation Valet Capacity Settings Enable Valet on the top right Enable ”Valet” as an option for both Dealer Portal and Consumer Scheduler Enter ”Valet Email” provided by Doppler team Enter Valet Opcode if your dealership has one (not mandatory for Doppler) Save
Set Capacity Timeslots
	Valet Capacity Settings Click “Edit By Timeslots” Doppler will provide you a schedule as defined by your dealership for days and hours service pick-up and dropoff are supported Enter a capacity of “1” for each timeslot between the hours-of-operation
Enable Vehicles
	Supported Makes Settings Navigate to Configure > Resources > Vehicles Enable all qualifying vehicles
Final Steps

When a BDC rep creates a service appointment, they add the transportation type and addresses

A note to your customer...
As shown below, you may provide radius information within the transportation step for your customers. Adding a statement such as: "Pick-up my vehicle is available with X miles of dealership," will help avoid pick-up appointments outside of the chosen radius.