3.14 Modifying and Cancelling Service Appointments

This article refers to the process of modifying and cancelling Service Appointments in the Doppler Platform. 

Modifying and Cancelling Service Appointments

1. In the Appointments page of the Doppler Platform, click on the Appointment in the calendar that you want to modify or cancel  to display the details popup. 

2. Click the View Details button in the bottom righthand corner of the popup to open up the Appointment Details page.

Modifying a Service Appointment

3. To modify a Service Appointment, click on the Edit button in the Appointment Details page.

4. Go through the fields in each of the New Appointment screens and modify the details that you need to modify.

5. Review the Appointment Details on the last screen. When you have confirmed that they are all correct, click the Confirm button to save and return to the Service Appointment page.

Cancelling a Service Appointment

6. To cancel a Service Appointment, click on the Cancel Appointment button in the Appointment Details page.

7. A popup will display asking if you want to proceed. Click the Yes button to proceed with cancelling the Appointment.

8. You will be redirected to the Service Appointment page and the Appointment will no longer be listed in the calendar.