The Doppler Platform has advanced algorithms that adds buffer time and the Agent’s anticipated drive time into consideration when scheduling an appointment. The timelines below depict the logic for a Service Pick-Up and Drop-Off Activity. Note the Drop-Off activity is the reverse logic for a Pick-Up.
1. Service Pick-Up
2. Service Drop-Off
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article